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Shipping and Returns
HOW MUCH IS SHIPPING?
Domestic and International orders are calculated depending on your location and which of our shipping services you select. We offer free ground shipping for all domestic (US) orders for a limited time only!
WHEN WILL MY ORDER ARRIVE?
Orders are generally delivered within 6-8 weeks . There can be the occasional customs or courier delay which may affect your delivery timeframe. Please allow for 1-2 full working days to pick and pack your order.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched, if you do not receive one please email email@example.com and let us know. Some orders will require a signature. Please ensure your delivery address is attended during business hours. We CANNOT send to PO BOXES, please ensure a street address is supplied.
WHICH COURIER DO YOU USE?
We use USPS.
Our goal of making you feel sexy and comfortable in your swimwear goes hand in hand with providing you with great customer service and you being completely happy with your purchase!
WHAT IS THE EXCHANGE/REFUNDS POLICY? We’ll gladly accept return of any unworn item within 10 business days of receipt of your order. We ONLY offer exchanges of products that are of the same value as your original item. We can gladly exchange sizes and for items of equal value if we have them in stock. If the item you are wanting to exchange for is of higher/ lesser value you may return for a refund and repurchase your desired item at your own convenience. Items should be in the original condition, including tags and hygiene labels. Merchandise must not be worn, altered, or washed. Customers will be responsible for shipping and handling charges to return the item. Packages that arrive COD (Cash on delivery) may be denied. If the package does not reach us safely we will not be able to complete the refund or exchange, it is recommended that you purchase a tracking number for your package to prevent any loss.
ARE RETURNS FREE? The shipping cost incurred for returning item/s to Cherry Bomb for an exchange or refund are NOT covered or reimbursed by us.
HOW DO I ORGANISE AN EXCHANGE/RETURN? In order to initiate your return or exchange, please log into your account at CherryBombSwimWear.com, and contact us with your "Order Number" and reason for return. Once approved we will contact you with shipping address and details.
HOW LONG DOES IT TAKE FOR REFUND TO BE PROCESSED? We will credit your original method of payment within 14 business days of receipt of the returned item, minus original shipping charges. Please note your banking institution or Credit Card company may require additional days to process and post this transaction to your account once the return has been processed. Please note that if your order included free shipping we will deduct our shipping costs off your refund. Worn merchandise cannot be returned unless there is a manufacturing fault.
NO RETURNS OR EXCHANGES OF SALE ITEMS UNLESS DEFECTIVE
NO INTERNATIONAL EXCHANGES